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Refund Policy

Last updated: July 13, 2026

One-time reports (money-back guarantee)

Every one-time report purchase is covered by a 14-day money-back guarantee, no questions asked. If you're not satisfied with your report for any reason, email hello@recomark.com within 14 days of purchase and we will issue a full refund.

Subscriptions

You can cancel a subscription at any time; access remains active until the end of the paid period. If you were charged by mistake (e.g. you cancelled but were still billed), contact us and we will refund the erroneous charge in full.

How refunds are processed

Refunds are issued to the original payment method, typically within 5–10 business days depending on your bank or payment provider.

Contact

hello@recomark.com — we reply within 1 business day.