AI recommendations · CRM software
Which CRM software does AI recommend?
When buyers ask ChatGPT or Gemini for the best CRM software, these are the brands AI names most often. Measured live via Gemini (Google-grounded), ChatGPT.
Updated 2026-07-2712 questions10 brands
8
Microsoft Dynamics 365
20%
% = share of AI answers (query × engine) where the brand is named. Shares don't add up to 100%.
How solid are these numbers? This board is built on
12 questions asked on 2026-07-27, so treat the percentages as directional, not precise. With a sample this size, a brand at 75% and one at 100% may well be equally visible — the gap is within what re-running the same questions would produce on its own. The order of the top few names is the reliable part; the exact figures are not.
A full check on your own brand asks far more questions and reports its margin of error.
Is your brand on this list?
If AI isn't naming you for «CRM software», you're losing customers to the brands above. Run a free check to see your AI Recommendation Score, who gets named instead, and how to fix it.
Check your brand — free →How AI decides who to recommend
AI assistants don't rank CRM software the way Google does. They pull names from sources they trust — reviews, comparison articles, Reddit, YouTube — and repeat the brands that appear there most consistently, with clear, structured information. Brands absent from those sources simply don't get named, no matter how good the product is.
The queries we asked
«What are the best CRM software?»
«Which CRM software would you recommend and why?»
«Top CRM software to consider in 2026»
«Best CRM software for a small team»
«Best CRM software for a growing startup»
«Most affordable CRM software that are still good»
«Which CRM software offer the best value for money?»
«Easiest CRM software to get started with»
«Which CRM software do professionals actually use?»
«Best CRM software with strong integrations»
«Best enterprise-grade CRM software»
«Which CRM software are people switching to?»
Other niches